Shipping Policy

At Vittoree, we are committed to delivering your order as quickly and transparently as possible.

Processing and Shipping
All orders are processed within 1 to 3 business days (Monday to Friday). During this time, your order is carefully prepared, packed, and handed over to the shipping carrier.
We proudly offer Free Shipping on all orders.

Estimated Delivery Time
Our estimated delivery time is 7 to 12 business days after your order has been dispatched.
Delivery times begin once the order is in the hands of the carrier.
Please note that delivery times are estimates and may vary slightly depending on destination, customs procedures, weather conditions, high-demand periods, or carrier delays.

Tracking Your Order
All orders include tracked shipping, allowing you to follow your parcel throughout the delivery process.
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
You can monitor your shipment directly on our website or through the carrier's tracking portal.

Customs and Taxes
No Hidden Fees.
All applicable taxes, duties, and customs fees are included in the final price shown at checkout.
Customers will not be required to pay any additional charges upon delivery.
The price you see at checkout is the final price you pay.

Lost or Damaged Parcels
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the issue.
After review, we will arrange a replacement or refund at no additional cost.
If a parcel is marked as delivered by the carrier but cannot be located, we recommend checking with neighbors, household members, or your local post office before contacting us for further assistance.

Contact Information
For questions regarding your shipment or delivery, please contact us:

Vittoree
Operated by NASCI GLOBAL LLC
Email: hello@vittoree.com
Phone: +1 307 500 3332
Business Address: Rua Laura, Vila Rosina, Caieiras - SP, 07748-415, Brazil